Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly and smoothly as possible.

Shipping Time

Orders typically arrive within 5–7 business days after your order has been processed and shipped.

Business days are Monday through Friday, excluding weekends and major holidays.

Order Processing

Once your order is placed, our team will begin preparing it for shipment. You’ll receive a shipping confirmation email with tracking information once your order is on the way.

Please allow up to 1–2 business days for order processing before shipment.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. Tracking information may take up to 24–48 hours to update after the carrier receives your package.

Shipping Delays

While most orders arrive within the expected timeframe, occasional delays may occur due to:

  • Carrier delays

  • Severe weather

  • Holidays or periods of high order volume

  • Incorrect or incomplete shipping information

These circumstances may be outside of our control, but we’ll always do our best to help if an issue occurs.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property and with household members or neighbors.

If you still cannot locate your order, contact our customer support team and we’ll be happy to assist you.

Questions About Your Order?

If you have any questions regarding shipping, tracking, or your order, please contact our customer support team. We’re happy to help.